Privacy policy

Last updated: November 9, 2026

This Privacy Policy explains how Fekete Group LLC ("Inko Horeca", "we", "us"), operator of inkohoreca.com (the "Site"), collects, uses and shares personal information when you visit the Site, contact us or place an order.

1. Who is responsible for your data

Fekete Group LLC, 7901 4th Street N, Suite 300, St. Petersburg, FL 33702, USA, is the data controller. For any privacy question or request, email request@inkohoreca.com.

2. What we collect

  • Contact and order details: name, business name, email, phone number, billing and shipping address, order history and your messages to us.
  • Your content: logos, artwork and text you send us for personalization.
  • Payment information: processed by Shopify Payments and wallet providers (Shop Pay, Apple Pay, Google Pay). We do not see or store your full card number. For bank transfers we receive the payer details shown on the transfer.
  • Device and usage data: IP address, browser and device type, pages viewed, clicks and referring site, collected through cookies and similar technologies.

3. How we use it

  • To prepare mockups, produce, ship and support your order, including returns and remakes.
  • To answer your questions and send quotes and order updates.
  • To send marketing emails if you subscribed; you can unsubscribe at any time from any email.
  • To measure and improve the Site and our advertising.
  • To prevent fraud and comply with legal, tax and accounting obligations.

If you are in the European Economic Area or the UK, we rely on the following legal bases: performance of a contract (orders), legitimate interests (support, security, improving the Site), consent (marketing emails and non-essential cookies) and legal obligations.

4. Who we share it with

  • Our production workshop in Uzhhorod, Ukraine, operated by our affiliated company, which makes and ships made-to-order items. It receives the order details and content needed for production and shipping.
  • Logistics: carriers such as FedEx and our partner warehouse in the United States.
  • Service providers that run the Site and our business on our behalf: Shopify (store platform, checkout and payments); Google (Analytics, Ads, Tag Manager, Merchant Center); Meta (Facebook and Instagram advertising pixel); Microsoft Clarity and Hotjar (anonymous site usage analytics and session recordings); Ahrefs (site analytics); Klaviyo (email); Tidio (live chat); Judge.me and Trustpilot (reviews and review invitations); and marketing attribution tools.
  • Authorities, when required by law or to protect our rights.

We do not sell your personal information for money. Some advertising cookies (Google, Meta) may be considered "sharing" for targeted advertising under California law; see section 7 for how to opt out.

5. International transfers

We are based in the United States, our workshop is in Ukraine, and our service providers may process data in other countries. When we transfer personal data from the EEA or the UK, we rely on the safeguards offered by our providers, such as the European Commission's Standard Contractual Clauses.

6. Cookies

We use cookies that are necessary for the store and checkout to work, plus analytics and advertising cookies. Where required by law, we ask for your consent before setting non-essential cookies. You can also block or delete cookies in your browser settings; some features may then not work. More about Shopify cookies: shopify.com/legal/cookies.

7. Your rights

Depending on where you live, you may ask us to access, correct, delete or receive a copy of your personal information, to restrict or object to its use, and to withdraw consent. California residents may also opt out of the "sharing" of personal information for targeted advertising and will not be discriminated against for using their rights. EEA and UK residents may complain to their local data protection authority.

To make a request, email request@inkohoreca.com. We may need to confirm your identity and will reply within 30 days (45 days for California requests).

8. How long we keep data

We keep order and invoice records as long as needed for tax and accounting law, usually up to 7 years. Logo files are kept so that your reorders match, until you ask us to delete them. Marketing data is kept until you unsubscribe.

9. Security

We use reasonable technical and organizational measures to protect personal information, and payments run on Shopify's PCI-compliant checkout. No method of transmission or storage is completely secure.

10. Children

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 16.

11. Changes

We may update this Privacy Policy. The date at the top shows when it was last changed.

12. Contact

Fekete Group LLC (Inko Horeca Accessories), 7901 4th Street N, Suite 300, St. Petersburg, FL 33702, USA. Email request@inkohoreca.com, phone +1 727 308 1731.