Payment
Payment Methods
At Inkohoreca, we offer a variety of payment options to ensure a smooth and secure shopping experience. Below are the payment methods we currently accept, along with detailed information on each.Please note that depending on the selected country, some payment methods might not be available.
Credit and Debit Cards
Visa, MasterCard, American Express, Discover, Diners Club
We accept major credit and debit cards including Visa, MasterCard, American Express, Discover, and Diners Club. Paying with a credit or debit card is quick and easy. Simply enter your card details at checkout. Our payment gateway uses advanced encryption to keep your information secure. Your card details will not be stored on our servers.
Digital Wallets
Shop Pay
Shop Pay allows for an expedited checkout process with secure storage of your payment information. Once you set up Shop Pay, you can complete purchases with a single click, saving time on future orders.
Apple Pay
Apple Pay provides a secure and private way to pay using your Apple devices. Simply choose Apple Pay at checkout and authorize the payment through your iPhone, iPad, or Mac. Your card details are never shared or stored.
Google Pay
Google Pay enables fast, simple payments through your Android devices. Select Google Pay at checkout and confirm the transaction on your phone. Your payment information is protected with multiple layers of security.
Meta Pay
Meta Pay, formerly Facebook Pay, lets you pay using your Facebook or Instagram account. After selecting Meta Pay at checkout, you can complete your purchase quickly without re-entering your payment details.
Other Payment Methods
Bancontact
Bancontact is a popular payment method in Belgium, allowing you to pay directly from your bank account. Select Bancontact at checkout, and you will be redirected to your bank's website to complete the transaction securely.
iDEAL
iDEAL is a widely used payment method in the Netherlands. It enables direct bank transfers from your Dutch bank account. When you choose iDEAL at checkout, you'll be redirected to your bank's website to authenticate and complete the payment.
Shop Pay Installments
Shop Pay Installments allows eligible customers in the United States to split their purchase into convenient installments.
- Bi-weekly Installments: Spread your payments over 6 weeks with bi-weekly installments at 0% APR (Annual Percentage Rate).
- Monthly Installments: Choose monthly installments for a duration ranging from 3 to 12 months. APR varies from 10% to 36%, depending on the selected installment period.
Simply select Shop Pay Installments at checkout and complete your purchase. Your payment schedule will be clearly outlined, with the first payment due at the time of purchase.
Note: Available only for American Customers
Currently Not Accepted
Amazon Pay
At this time, we do not accept Amazon Pay. We are continuously evaluating new payment options and may offer this in the future.
PayPal
Currently, we do not accept PayPal. We apologize for any inconvenience this may cause and recommend using one of the other available payment methods.
Security
Your security is our top priority. We use advanced encryption technologies and comply with PCI DSS standards to ensure that your payment information is protected at all times. You can shop with confidence knowing your data is safe with us.
If you have any questions or need assistance with your payment, please contact our customer support team at Contact Us Page.
Further FAQs
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What's the fastest and easiest payment method?
What's the fastest and easiest payment method?
All payment methods are secure. The fastest methods are Credit Card or Digital Wallets (Apple Pay, Google Pay, Meta Pay, Shop Pay)
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Can I purchase a "Inkohoreca" voucher?
Can I purchase a "Inkohoreca" voucher?
We don’t currently offer vouchers, but if you think it would be a good idea, let us know. We always love to hear your ideas and what you’d like to see!
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What is the processing time for orders?
What is the processing time for orders?
Processing times vary based on the type of product and customization. It typically ranges from 1-2 business days for mock-ups to 5+ business days for custom items.
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How long does delivery take?
How long does delivery take?
Estimated delivery times vary by location. In general, we offer expedited shipping with delivery times of 7-10 days for Europe and the United States, 8-12 days for Canada, and 10-18 days for Australia.
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Do you ship internationally?
Do you ship internationally?
We offer international shipping to most locations. Please contact us for specific information regarding your country.
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Do you offer bulk or Trade discounts?
Do you offer bulk or Trade discounts?
Yes we do!
- Purchase amount more than 600 USD, get 10% off
- Purchase amount more than 1200 USD, get 20% off
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What is your return policy?
What is your return policy?
We accept returns and exchanges for non-personalized, non-custom-made, and non-clearance items within 30 days of delivery. Please refer to "Shipping & Return" and "Refund policy" for full details.
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Can I return or exchange personalized or custom-made items?
Can I return or exchange personalized or custom-made items?
Unfortunately, we do not accept returns or exchanges for personalized, custom-made items.
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What if there's an error with my personalized order?
What if there's an error with my personalized order?
If we made a mistake with the personalization of your order, we will replace the item for you. However, we do not replace items engraved incorrectly due to buyer error.
This is how you can reach us
Our customer service staff are here to help you with any queries or problems
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Customer support business hours
Customer support business hours
Monday: 8AM - 5PM;
Tuesday: 8AM - 5PM;
Wednesday: 8AM - 5PM;
Thursday: 8AM - 5PM;
Friday: 8AM - 5PM;
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More ways of contacting us
More ways of contacting us
Phone: +1 727 308 1731
Email: request@inkohoreca.com
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How can I cancel or change my order?
How can I cancel or change my order?
If you've made an error in your order or accidentally purchased the wrong product, kindly reach out to us by sending us a message. We'll make every effort to assist you in correcting your order, although please note that we cannot guarantee changes once your order has been shipped. Once an order is in transit, it is no longer possible to cancel the delivery.