Looked great!
Thank you, Andy! Glad you loved the debossing stamp results!
Super nice well made
Thanks, Andy! Happy to hear the menu cover met your expectations for quality and craftsmanship.
I never received my order. Can someone help with this? Its been a while? My contact number is [****].
I ordered the Caramel menu covers for my store renewal after confirming the color with customer service. The reference photo showed a beautiful, warm, vibrant caramel tone with premium, contrasting light/white-ish stitching.
What arrived after a month of waiting is a completely different product. The leather is a muddy, dark brown that looks completely different, and the stitching is dark brown, totally lacking the refined detail shown in their advertising. It completely clashes with our interior and looks cheap.
To make matters worse, customer service refused to take responsibility, offering lazy excuses blaming "natural leather variations" and "professional lighting." A lighting illusion cannot turn dark brown thread into white thread. Do not trust their photos. Unprofessional and highly disappointing. Avoid if you care about design details.
We're sorry to hear you're unhappy with how the menu covers turned out, and we understand how important the color match was for your store renewal. The product was made using the correct Caramel leather and stitching as ordered, and our reference photos accurately represent this material — natural leather can show some variation depending on lighting and screen settings, but this was not an error on our end. We're sorry this wasn't communicated in a way that felt satisfying, and we'd like to make this right.
Will be ordering more. Delivered quickly and better than expected.
Wooden Menu Cover fastened with Plank Fixing (M02A2)
Hi Achal, thank you for your positive feedback on the Wooden Menu Cover! We're glad you're satisfied with it. If you need any more assistance or products, feel free to reach out. Enjoy your day!
Very professional Service got the logo that we wanted printed exactly as we like
Hi Tom, we're thrilled to hear you’re happy with the check presenter and the logo printing! Thanks for your kind words and support. Hope to serve you again soon!
Wooden Menu Cover fastened with Plank Fixing (M02A1)
Hi Achal, thank you for your feedback! We're glad you liked the Wooden Menu Cover. If you need any assistance or have questions, feel free to reach out.
Quality leather placemats, ideal for table setting. Nicely sewn edges. Attention to detail. Lasting quality. I'd buy them again, and will promote them to friends. Thx.
Hi Katherine, thank you so much for your wonderful review! We're thrilled to hear you love the placemats and appreciate the quality and attention to detail. Looking forward to serving you again and thank you for sharing with your friends!
Wooden Landscape Oriented Menu Cover Fastened by Screws (M01A8)
Hi Alberto, thank you for your perfect 5-star review! We're glad you like the Wooden Landscape Oriented Menu Cover. If you need anything else, feel free to reach out!
They are falling apart within one week of purchase. I am gluing them together to keep using them. Kind of disappointed in the construction and lack of directions with the product.
Dear Scott, we're sorry to hear the table stands didn't hold up as expected and that instructions were missing — that's not the experience we want for you. We'd like to make this right.
Never received my order !
Dear Leonardo, we're sorry for the delay — your order was held up at customs and arrived later than planned. We're glad it has now safely reached you, and we truly hope the Wooden Menu Cover serves you well. Thank you for your patience, and please don't hesitate to reach out if you need anything else.
Thank you for the lovely menu holders, it’s exactly what I wanted and you did it perfectly.
Thank you so much, Djo! We're delighted to hear you're happy with the menu covers. We appreciate your support and look forward to serving you again!
Overall, the quality felt cheap. But what was worse than that was customer service lied to me on the phone. I asked if it will be shipping from Florida because I saw online you had an office there and my office is in Florida as well. The person assisting me on the phone said yes when I asked with concerns about shipping time. When it finally shipped, I noticed it shipped from Ukraine (not from Florida) and it took forever to arrive which messed with our business timelines. I was told it will be fast shipping because it would ship from Florida. I called and emailed to complain and nobody did anything to accommodate or even give a discount for our troubles. Customer service shouldn't lie. I wouldn't have ordered if I was told it's coming from Ukraine and not from the Florida office because of a time constraint we had. Completely unprofessional.
Dear Dimitrios, we're sorry for the frustration and confusion around shipping — this isn't the experience we want for our customers. Our shipping origin is listed on our website, but we understand phone communication should be fully consistent with that, and we apologize if you received unclear information from our team. We also regret that the product quality didn't meet your expectations.
Very good quality
Hi Sojourner, thank you for your wonderful feedback! We're delighted you are happy with the quality of your menu folder. Feel free to reach out if you need anything else.
Made the order on Feb 11 paid on time, still not received, now they say package is missing, I dont know where it is coming from?
We're very sorry for this experience — this is not a scam, but we understand the frustration of a missing package. The parcel was lost by the carrier during transit, which was unfortunately outside of our control. We reproduced and resent the order, and we hope the replacement has now reached you and met your expectations. Please let us know if there's anything else we can help with.
Product has not event arrived to US. Its been a momth now despite emphasizing urgency on multiple occasions. Requesting refund due to delay and damages caused on our end.
Dear Paul, we're sorry for the delay caused by customs clearance and for the frustration this has caused, especially given the urgency you communicated to our team. We hope the resolution reached has met your expectations.
I love it a lot I can’t want to use them for my restaurant. The menu look luxurious. The packaging is damaged but the menu is fine.
Hi Rita, thank you for your lovely words! We're glad you love the menu covers and that they'll add a touch of luxury to your restaurant. Apologies for the packaging damage; we'll look into it. Looking forward to serving you again!
we love the menu covers and napkin holders!
Hi Kenneth, we're thrilled to hear you love the menu covers and napkin holders! Thanks for the wonderful review and support.
Excelente.
I’m satisfying with my order.
Hi Rita, we're so glad you love the wooden menu cover! Thank you for your kind words and support.
You guys did a great job . Thank you so much .
Hi Chanalai, thank you so much for your kind words! We're thrilled to hear you’re happy with the quality. We appreciate your support!
👍🏼
Hi Sabine, thank you for the thumbs up! We're glad you're happy with the debossing stamp. Feel free to reach out if you need anything else.
Obrigado! Bom trabalho
Thank you so much! We're glad you liked it. We appreciate your support!
I was impressed with the customer service we received. Products arrived quickly and are exactly what we expected.
Hi Damoy, thank you for your wonderful feedback! We're thrilled to hear you're happy with your order and our service. Looking forward to serving you again!