Shipping policy

Processing time

In case if you provide all necessary information for personalization:

• 1-2 business days for preparation of visual mock up and confirmation of details
• 3-6 business days for production of standard items with your personalization
• 5+ business days for production of custom items (depends on your request)

Estimated delivery time! All shipping methods are expedited by default.

• Europe: 7-10 days (FedEx, DHL)
• United States: 7-10 days (FedEx, DHL, USPS)
• Canada: 8-12 (FedEx, DHL) / can be longer, highly depends on your location
• Australia: 10-18 (FedEx, DHL)
• Everywhere else: 2-4 weeks / highly depends on your location
  
  
  Please, notice that shipping will be sended from our production facilities in Ukraine
  
  

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Our prices DO NOT include VAT, GST or other country taxes.

Country of product origin - Ukraine. Pay attention to this according to customs and import taxes counting.

For international customers who are required to pay customs, you will receive an email from GFS Gateway, First Mile, or your local customs authorities asking for payment to have your order processed through customs. Unfortunately, there is no legal way around customs. Once you make that payment to the customs broker, your order will be processed for final delivery.